Explaining Rates in the Comments Box

As some of you may know sometime last month I was accused of revenge rating and dooyoo removed the rate. Today I got an email from them saying that I had rated the same review as NU again and that they couldn't see why (645 words of the most boring padding and 116 words of mostly opinion was why I rated it as NU). Apart from confirming my opinion that dooyoo don't bother to stick to their own rules their email raised another point.
To quote their email:

Quote :

We cannot see why this review would merit a Not Useful rating, and you have
not left any remarks explaining the rating.

A lot of you have advised me and other members on forums and in reviews on dooyoo that the comment section should be used to comment on the product, clearly dooyoo do not agree with this and think we should be justifying our ratings using the comments box. Does anyone actually agree with this? I would be quite upset to get 30 comments on a review telling me why they rated it SU or NU. I also don't want to waste time commenting on every single review that I rate as NU or SU. I give feedback if asked for it and have a note in my about me explaining why I might rate something as NU surely that's enough.

If we have to comment explaining NU rates then I think people should comment explaining VU rates because I see that used unjustifiably more than the NU button.

I'm a bit upset and annoyed at dooyoo right now (who are they to tell me what I should find useful? And I've never even had any kind of interaction with the members I'm supposed to have revenge rated), forgive my rambling but I would be interested in peoples opinions on this whole commenting thing.

I am genuinely shocked at this incident. It is most definitely my understanding that the comments box is intended for comments on the product. Naturally (human nature being what it is) it is bound to be used for comments on the review sometimes, but for dooyoo to suggest that it should be used to justify ratings makes no sense to me. Doyoo should be considering the consumer who won't be in the slightest bit interested in why a member called Sonia rated as not useful.

I also think we should be entitled to rate as we see fit and as you are able to state why you found in not useful, I don't see why dooyoo should take issue.

I hope a guide will take this subject up with dooyoo, although I won't hold my breath because as far as I can tell, other than abuse reports, they are pretty much ignoring guides these days.

A guide did take this up with dooyoo the first time. I had wanted to know who and what I was accused of revenge rating and if it counted as a warning (I really don't want to get kicked off of the site, I've just finished work and am a student again and £50 every couple of months is the only way that I'm going to get a friends wedding in Malta). They didn't reply to the guide and they didn't reply to me the first time either so I'm not holding my breath for them to reply this time. At least they gave me a chance to justify my rate which is something I guess.

If the review is crap just comment and dont rate. why give them money? Try reporting a guide for giving you a Not Useful for a 1200 word review rated VU by 97% of the 65 who rated it and then you will know how unfair it can be when asking dooyoo to help. Sonia has been treated awully.

Darkspidey - people get paid whether you rate or not, once you open a review they are paid. You have been told this a squillion times.

The reason many of us rate is because we care about the site and think rating is important for the consumer. If I am browsing dooyoo as a consumer and there are lots of reviews of the product I am considering purchasing, then I will start by reading those rated overall very useful and I will ignore the overall somewhat and not usefuls.

If members are to be discouraged from rating NU or SU then this site will become even less useful to the consumer IMO.

for a squillion times she cant be called ar revenge rater if she didnt rate back..

darkspidey wrote:

for a squillion times she cant be called ar revenge rater if she didnt rate back..

I agree.

I agree completely Cat. I think that honest rating is so important for dooyoo but I am not bothering any more. It's much easier and causes less trouble just to rate everything as VU or U. It's almost painful to rate some of the crap out there as U but I would rather that than get kicked off of dooyoo.

The problem with commenting and not rating is that if you don't rate it doesn't show up on your stats and it looks like you don't read as much as you do and members do judge you on that. Plus I just don't think it's right to be leaving comments about the quality of the review.

Sonia wrote:

I agree completely Cat. I think that honest rating is so important for dooyoo but I am not bothering any more. It's much easier and causes less trouble just to rate everything as VU or U. It's almost painful to rate some of the crap out there as U but I would rather that than get kicked off of dooyoo.

The problem with commenting and not rating is that if you don't rate it doesn't show up on your stats and it looks like you don't read as much as you do and members do judge you on that. Plus I just don't think it's right to be leaving comments about the quality of the review.

I really don't blame you, if I were pulled up for honest rating then I would feel the same. Dooyoo does sometimes seem to encourage behaviour which would appear to be to the detriment to the site as a review site and vice versa.

Happy to pose the question in the guide forum, assuming no one else has (didnt see it earlier)

I definitely agree - no need to leave a comment...

Thanks Helen. I think perhaps this needs to be clarified with dooyoo because established members and guides are giving out advice to not use the comments box to explain ratings and if dooyoo do in fact expect a rating to be commented on then I think guides need to know this in order to advise other members. If you need the full content of the email (can't see why you would but sometimes it's good to have the context in which it was written) please let me know and I'll PM it to you.

I have raised the Q...hopefully will hear tomorrow, I am sure the opposite Guide shift will update you

Thanks

Would it also be possible to clarify what counts as revenge rating because I thought revenge rating was when you rate someone down after they rated you but I'm pretty sure this members has never rated any of my reviews (or at least not recently).

I would say that is revenge rating, yes.....! It cannot be revenge rating on your part if person has not rated you in the first place...and even s/he had, then it still doesn't mean it is revenge rating, it is your honest rating...

Can I report a guide or prominent member for NU my work when everyone else has VU it? I have never used an NU. I just rate VU, U and don trate if its US or NU.

You can report anyone for anything but there's no guarantee the complaint will be taken seriously.

the bulk of NU on my work has come from guides yet I have one of the highest VU averages on site...

Has a guide ever been kicked off dooyoo?

darkspidey wrote:

Can I report a guide or prominent member for NU my work when everyone else has VU it? I have never used an NU. I just rate VU, U and don trate if its US or NU.

You can if you want, but you wonder why guides' rates and opinions are taken more seriously than yours when you only ever use the top two ratings, Phil?

darkspidey wrote:

the bulk of NU on my work has come from guides yet I have one of the highest VU averages on site...

Has a guide ever been kicked off dooyoo?

Perhaps that says more about the integrity of some of the guides than it does about the general review reading membership.

And come on, give us your stats. I bet you are no more VU rated as a percentage than most of the members of this forum.

darkspidey wrote:

the bulk of NU on my work has come from guides yet I have one of the highest VU averages on site...

Has a guide ever been kicked off dooyoo?

It's entirely possible you have one of the highest VU rates on the site because you play a game in which you don't give out the lower rates, therefore you attract those that know you will only return positive rates and you don't get anywhere near revenge raters etc.

Guides have been kicked off Dooyoo, yes. Not as many times as you have though. And from what I've seen, the lower rates you get from proper members are more than justified... with associated comments often mirroring the (constructive) criticism offered to you on forums like this - quote your sources, stay on topic, quit with the sexism/racism etc.

Going back to the original post, I am shocked that Dooyoo would send such a letter. They must surely know that honest rating without fear of being hassled is one of the most important pieces of advice a guide will give and if they're going to hassle people for it, then the over-rating issue (which Dooyoo know is an issue) will only get worse.

One would pressume it was a circular for all NU types. Who were the guides kicked off?

darkspidey wrote:

One would pressume it was a circular for all NU types.

Too much assumption there for me.

darkspidey wrote:

Who were the guides kicked off?

Sorry Phil, we don't name individuals on this site. Even if we did, I don't think it's relevant to the topic at hand.

Im not Phillip and if they were kicked off they are no longer members are they so wheres the problem? The truth is no guides have been kicked off.

darkspidey wrote:

One would pressume it was a circular for all NU types.

Don't think so, otherwise I'd have got one for some of the NUs I've given out. From what I can tell someone's thrown their toys out of the pram just because they didn't get the rate they thought they deserved.

Oh and with the commenting thing, the fact I'm not forced to comment is one of the reasons I prefer Dooyoo to Ciao, it would really annoy me if I had to spend half my time explaining exactly why I rated every review I thought was less than useful. Surely my rate says it all.