Gosh, all the fora have been busy lately. Dooyoo was, as we all know, largely down last night and for part of this morning. These things happen (famously recently with google mail), and it's enormously annoying and frustrating for the website's users when it does. Someone (The splendidly named Robert X Cringly, apparently) said, "If the automobile had followed the same development cycle as the computer, a Rolls-Royce would today cost $100, get a million miles per gallon, and explode once a year, killing everyone inside."), especially with computers.
I have found the general reaction (and especially - and I truly mean no offense - the reaction on 'the other forum)) puzzling though.
Yes, I agree absolutely that Dooyoo should have been more forthcoming with information - if, because one of the main community staffers is on holiday, or had gone home, it could (and should) have been done through the guides and the guide forum, as we could have passed the information on through fora like these. That goes utterly without saying, and I don't know why they didn't (though my guess is the outage started after office hours in Germany).
Having said that...I've found some of the theories floating around interesting.
That Dooyoo had gone bust
That they were trying to avoid paying people
That the site was permanently down
That the miles were permanently lost...
...and so on, ad infinitum.
I'm wondering if that all wasn't a tad...dramatic (and I'm not singling anyone on either forum in particular out, and I don't even have the thread open in front of me any more to work out who said what)? I realise that the site still isn't as healthy as it might be (new reviews and such), it nevertheless was more or less working within around 12 hours (if I read the threads correctly; I was out last night, so missed most of the outage entirely).
I agree that some communication, especially on the guides' forum (so that we could disseminate said information) would have been most welcome - the fact that they're on German time should have meant that they could have reacted early this morning. However...given that the site was down, a note on the community page would have been kind of pointless!
As I say, I agree entirely Dooyoo Towers dropped the communications ball. But was the reaction (both here and elsewhere - I originally posted this on the other forum) warranted?
Is everyone that worried about Dooyoo's health and ethics that they think that they'd forsake us like that?
Please, please let me reiterate this is not meant as a criticism of anyone in particular - just general observations, and I'd love to know your thoughts - and if you have any comments you'd like me to pass onto Dooyoo Towers, let me know - but keep it clean and polite